Welcome to the Satorisan Swimwear FAQ page! We’re here to help you navigate your shopping experience with ease. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, feel free to reach out to our support team at [email protected].

Product Questions

What types of products does Satorisan Swimwear offer?
We specialize in high-performance swimwear and active apparel designed for adventurous lifestyles. Our product range includes swim tops, swimsuit bottoms, sports bras, dresses, skirts, skorts, jackets, vests, footwear, and accessories. Each piece is crafted to blend fashion with functionality, ensuring you look and feel great whether you’re at the beach or on the go.
How do I choose the right size for swimwear?
We recommend referring to our detailed size guide available on each product page. Our swimwear is designed for a supportive and comfortable fit. If you’re between sizes or have specific fit concerns, contact our support team for personalized advice.
Are your products suitable for high-impact activities?
Yes! Our sports bras and activewear are designed to provide support and durability for various activities. Our swimwear is also made with quality materials to withstand swimming, surfing, and other water sports.

Shipping & Delivery

Where does Satorisan Swimwear ship?
We ship worldwide to empower your active lifestyle! However, due to logistical constraints, we currently do not deliver to Asia and certain remote areas. If you’re unsure about your location, contact us at [email protected].
What shipping options are available?
We offer two convenient shipping methods:
– Standard Shipping: $12.95 via DHL or FedEx. Orders are processed in 1-2 business days and delivered within 10-15 days after shipping.
– Free Shipping: For orders over $50, we use EMS service with an estimated transit time of 15-25 days after shipping.
How long does order processing take?
Our team in Las Vegas takes 1-2 business days to process your order. We carefully check and pack each item to ensure quality before shipping.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey right to your doorstep.

Returns & Exchanges

What is your return policy?
We accept returns within 15 days of receipt. Items must be unworn, unwashed, and in their original packaging with tags attached. For assistance with returns, contact our support team.
How do I initiate a return or exchange?
Email us at [email protected] with your order number and reason for return. We’ll guide you through the process and provide a return authorization if applicable.
Are there any items that cannot be returned?
For hygiene reasons, swimwear and intimate items must be returned in their original, unused condition with all tags attached. Final sale items are not eligible for return.

Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Yes, we use encrypted and secure payment gateways to protect your personal and financial information.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster checkout experience in the future.

Contact & Support

How can I contact customer service?
Reach out to our support team at [email protected] for questions about delivery, orders, returns, or product advice. We’re here to help you dive into confidence!
Where is Satorisan Swimwear based?
We’re based in Las Vegas, USA, but we ship globally (except Asia and select remote areas). Our address is Satorisan Swimwear Store, 3876 Hiney Road, Las Vegas, US 89104.

Thank you for choosing Satorisan Swimwear—where fashion meets performance, and every delivery brings you closer to your next adventure.